Frequently Asked Questions

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  • Tenant Miscellaneous Functionalities: How do you setup your payment account?
    Answer: As a tenant, you may use either a bank account or a credit /debit card to make payments to your landlord or property manager. From ...
  • Automate Rent Collection: How do I set up my deposit account?
    Answer: Landlords and property managers may add a deposit account to receive rent and other payments from their portals. From your home page, hover your mouse ...
  • Automate Rent Collection: Can I set up more than one bank account to accept rent?
    Answer: Yes. You can add more than one deposit account to your profile. Please note that deposit accounts are assigned at unit the level. ...
  • Automate Rent Collection: How do I switch my deposit account used to receive payments? 
    Answer: Landlords and property managers may select alternate deposit accounts for receiving payments at the unit level after the account has been setup. From your home ...
  • Automate Rent Collection: How do I collect rent online?
    Answer: You must enter your unit address, rent, tenantб and deposit account information. iManageRent verifies your deposit account (a 3 to 4-day process) and invites your ...
  • List Your Rental Property: How do I receive my leads?
    Answer: You decide how. You may receive phone calls or emails to your individual mail account. iManageRent keeps a copy in your inquiry manager tab. ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via credit/debit card or ACH. For credit/debit card payments, funds are typically deposited into the recipient's account the next business ...
  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules a payment and when funds are successfully deposited into your account. From your dashboard, you ...
  • My Company Website: How do I benefit from website integration?
    Answer: 1) You can manage (post/edit/delete) your vacancies onto your website without the help of a computer programmer and at the same time promote your listing ...
  • My Company Website: How do I setup website integration?
    Answer: It is very simple and requires minimal skills. We will supply your developer with instructions to add a few lines of code to your website ...
  • My Company Website: How do I get started with website integration?
    Answer: If you don’t have an iManageRent account, please create one by signing up. If you already have an account, access the “My Website” integration service ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...
  • My Company Website: How do I collect a security deposit and rent online via website integration?
    Answer: 1) From your iManageRent dashboard you can invoice the desired amounts and setup your deposit account. Your tenant will receive an email with instructions, and ...
  • Estimate Market Rent: What criteria are used in generating the report?
    Answer: The report takes into account these major criteria: property address, zip code, multifamily vs. single family, number of bedrooms and bathrooms, square footage, location, proximity, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How can I edit my tenant's email address?
    Answer:  The initial use of the tenant's email address is for an invitation to be sent on your behalf to your tenant asking them to activate ...

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  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website