Frequently Asked Questions

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  • Tenant Miscellaneous Functionalities: How do you setup my payment account?
    Answer: As a tenant you may use either a bank account or a credit/debit card to make payments to your landlord or property manager.  From your ...
  • General: Who can use iManageRent?
    Answer: We cater to small property owners and managers, tenants and building service providers. ...
  • Automate Rent Collection: How do I collect rent online?
    Answer: You must enter your unit address, rent, tenant and deposit account information. iManageRent verifies your deposit account (a 3 to 4 day process) and invites ...
  • General: Can I export my data from iManageRent for accounting purposes?
    Answer: You can easily generate your property and unit reports, integrate financial data with your accounting software. ...
  • My Company Website: What is website integration?
    Answer: We bring the functionalities of our powerful end-to-end property management solution to your company website such as: Manage your vacancies on your site without the help ...
  • Automate Rent Collection: How do I set up my deposit account?
    Answer: Landlords and property managers may add a deposit account to receive rent and other payments from their portals.  From your home page hover your mouse over your ...
  • Automate Rent Collection: Can I set up more than one bank account to accept rent?
    Answer: Yes. You can add more than one deposit account to your profile. Please note deposit accounts are assigned at unit level. ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via Credit/Debit card or ACH. For Credit/Debit card payments funds are typically deposited into the recipients account the next business ...
  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules payment and when funds successfully are deposited into your account. You can view all scheduled, ...
  • Automate Rent Increases: What information do I need?
    Answer: Your property address, type (residential or commercial), current rent amount, adjustment date (last & next), adjustment amount or % rate and adjustment frequency. To prepare ...
  • Security Deposit Accounting: What is Rent Board Fee and how does it affect the interest on my security
    Answer: Chapter 37A of the San Francisco Administrative Code allows the City to collect a per-unit fee for each residential dwelling unit that is subject to ...
  • My Company Website: How do I benefit from website integration?
    Answer: 1) You can manage (post/edit/delete) your vacancies onto your website without the help of a computer programmer and at the same time promote your listing ...
  • My Company Website: How do I setup website integration?
    Answer: It is very simple and requires minimal skills. We will supply your developer with instructions to add a few lines of code to your website ...
  • My Company Website: How do I get started with website integration?
    Answer: If you don’t have an iManageRent account, please, create one by signing up. If you already have an account, access “My Website” integration service by ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...

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  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • User type: landlord/property manager
  • User type: tenant
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website