Frequently Asked Questions

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  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules a payment and when funds are successfully deposited into your account. From your dashboard, you ...
  • Automate Rent Collection: How do I set up my deposit account?
    Answer: Landlords and property managers may add a deposit account to receive rent and other payments from their portals. From your home page, hover your mouse ...
  • Automate Rent Collection: Can I set up more than one bank account to accept rent?
    Answer: Yes. You can add more than one deposit account to your profile. Please note that deposit accounts are assigned at unit the level. ...
  • Landlord/Property Manager Miscellaneous Functionalities: What is two-factor authentification (2FA) and how do I enable it on my account?
    Answer: Two-factor authentication (2FA) is an extra layer of security that helps protect your account from unauthorized access. In addition to your username and password, 2FA ...
  • Automate Rent Collection: How do I switch my deposit account used to receive payments? 
    Answer: Landlords and property managers may select alternate deposit accounts for receiving payments at the unit level after the account has been setup. From your home ...
  • Tenant Miscellaneous Functionalities: How do you setup your payment account?
    Answer: As a tenant, you may use either a bank account or a credit /debit card to make payments to your landlord or property manager. From ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...
  • Landlord/Property Manager Miscellaneous Functionalities: Setting Up Push Notifications for iManageRent
    Answer: What Are Push Notifications? Push notifications are alerts sent directly to your device to keep you updated on important events, such as rent payments, maintenance requests, ...
  • Landlord/Property Manager Miscellaneous Functionalities: Setting Up iManageRent Push Notifications on iPhone.
    Answer: 1. Log in to your landlord account on your iPhone using the installed iManageRent Web App. 2. Navigate to «My Account > Notification Settings > Push Notifications».   ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to edit, connect, and delete a tenant for the unit in the property?
    Answer: How to edit a tenant for the unit in the property: from your dashboard, locate the unit that you would like to work on, hover ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a tenant for the unit in the property?
    Answer: From your dashboard, locate the unit that you would like to work on, hover your mouse over the "Add tenant" button, and click on it. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a lease term ?
    Answer: From your dashboard, locate the unit that you would like to work on and click on the “INPUT TERM” button (please NOTE, the Lease Term ...
  • Easily Handle Maintenance & Manage Vendors: What accounting information can I attach to each vendor?
    Answer: Tax ID, payment terms, accounting category, expense account, and 1099 specifications can be tracked for each vendor. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How can I edit my tenant's email address?
    Answer:  The initial use of the tenant's email address is for an invitation to be sent on your behalf to your tenant asking them to activate ...
  • Estimate Market Rent: What criteria are used in generating the report?
    Answer: The report takes into account these major criteria: property address, zip code, multifamily vs. single family, number of bedrooms and bathrooms, square footage, location, proximity, ...

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  • General
  • Estimate Market Rent
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  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website