Frequently Asked Questions

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  • Tenant Miscellaneous Functionalities: How do you setup my payment account?
    Answer: As a tenant you may use either a bank account or a credit/debit card to make payments to your landlord or property manager.  From your ...
  • Automate Rent Collection: How do I collect rent online?
    Answer: You must enter your unit address, rent, tenant and deposit account information. iManageRent verifies your deposit account (a 3 to 4 day process) and invites ...
  • List Your Rental Property: How do I receive my leads?
    Answer: You decide how. You may receive phone calls or emails to your individual mail account. iManageRent keeps a copy in your inquiry manager tab. ...
  • List Your Rental Property: Which format and size I should use to upload my photos?
    Answer: You can upload JPEG, TIF, PNG, PDF and EPS format. Our system will automatically adjust the size.   ...
  • Automate Rent Collection: How do I set up my deposit account?
    Answer: Landlords and property managers may add a deposit account to receive rent and other payments from their portals.  From your home page hover your mouse over your ...
  • Automate Rent Collection: Can I set up more than one bank account to accept rent?
    Answer: Yes. You can add more than one deposit account to your profile. Please note deposit accounts are assigned at unit level. ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via Credit/Debit card or ACH. For Credit/Debit card payments funds are typically deposited into the recipients account the next business ...
  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules payment and when funds successfully are deposited into your account. You can view all scheduled, ...
  • My Company Website: How do I benefit from website integration?
    Answer: 1) You can manage (post/edit/delete) your vacancies onto your website without the help of a computer programmer and at the same time promote your listing ...
  • My Company Website: How do I setup website integration?
    Answer: It is very simple and requires minimal skills. We will supply your developer with instructions to add a few lines of code to your website ...
  • My Company Website: How do I get started with website integration?
    Answer: If you don’t have an iManageRent account, please, create one by signing up. If you already have an account, access “My Website” integration service by ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...
  • My Company Website: How do I collect security deposit and rent online via website integration?
    Answer: 1) From your iManageRent dashboard you can invoice the desired amounts and setup your deposit account. Your tenant will receive an email with instructions and ...
  • Estimate Market Rent: What criteria are used in generating the report?
    Answer: The report takes into account these major criteria: Property address, zip code, multifamily vs. single family, number of bedrooms and bathrooms, square footage, location, proximity, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How can i edit my tenant's email address?
    Answer: The initial use of the tenant's email address is for an invitation to be sent on your behalf to your tenant asking them to activate ...

The most popular searches are:


  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website