Frequently Asked Questions

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  • Automate Rent Collection: How do I set up my deposit account?
    Answer: Landlords and property managers may add a deposit account to receive rent and other payments from their portals. From your home page, hover your mouse ...
  • Landlord/Property Manager Miscellaneous Functionalities: How can I edit my tenant's email address?
    Answer:  The initial use of the tenant's email address is for an invitation to be sent on your behalf to your tenant asking them to activate ...
  • Automate Rent Collection: How do I switch my deposit account used to receive payments? 
    Answer: Landlords and property managers may select alternate deposit accounts for receiving payments at the unit level after the account has been setup. From your home ...
  • Conveniently Store & Share Documents Online 24/7: How does document sharing work?
    Answer: Landlords and property managers have an option to “Let tenant view" for each stored document. My marking the document as so, tenants will have access ...
  • Tenant Miscellaneous Functionalities: How do you setup your payment account?
    Answer: As a tenant, you may use either a bank account or a credit /debit card to make payments to your landlord or property manager. From ...
  • List Your Rental Property: How do I receive my leads?
    Answer: You decide how. You may receive phone calls or emails to your individual mail account. iManageRent keeps a copy in your inquiry manager tab. ...
  • Landlord/Property Manager Miscellaneous Functionalities: What is two-factor authentification (2FA) and how do I enable it on my account?
    Answer: Two-factor authentication (2FA) is an extra layer of security that helps protect your account from unauthorized access. In addition to your username and password, 2FA ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to edit, connect, and delete a tenant for the unit in the property?
    Answer: How to edit a tenant for the unit in the property: from your dashboard, locate the unit that you would like to work on, hover ...
  • General: Who can use iManageRent?
    Answer: We cater to small property owners and managers, tenants, and building service providers. ...
  • My Company Website: What is website integration?
    Answer: We bring the functionalities of our powerful end-to-end property management solution to your company website such as: Manage your vacancies on your site without the help ...
  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules a payment and when funds are successfully deposited into your account. From your dashboard, you ...
  • My Company Website: How do I setup website integration?
    Answer: It is very simple and requires minimal skills. We will supply your developer with instructions to add a few lines of code to your website ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...
  • My Company Website: What are the technical steps in implementing website integration?
    Answer: 1) The following pages are required* on your website: a) List view of vacancies b) Detail view of individual vacancies c) Apply to rental d) Get more information *If you ...
  • My Company Website: How do I collect a security deposit and rent online via website integration?
    Answer: 1) From your iManageRent dashboard you can invoice the desired amounts and setup your deposit account. Your tenant will receive an email with instructions, and ...

The most popular searches are:


  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website