Frequently Asked Questions

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  • Tenant Miscellaneous Functionalities: How do you setup my payment account?
    Answer: As a tenant you may use either a bank account or a credit/debit card to make payments to your landlord or property manager.  From your ...
  • General: Who can use iManageRent?
    Answer: We cater to small property owners and managers, tenants and building service providers. ...
  • General: How long has iManageRent been in business?
    Answer: We have been serving a select group of landlords since Nov 2011 and surpassed $1.5M in monthly rent transactions. ...
  • General: Is iManageRent available for everyone to use?
    Answer: As of Jan 15, 2014 we are excited to serve all landlords, tenants and service providers. ...
  • List Your Rental Property: What do I need to "list my rental"?
    Answer: Your property address, some pictures if you have and your email address. ...
  • List Your Rental Property: How can I list my property?
    Answer: Start by clicking on "List Your Rental property" and follow the quick and easy steps. Click here for demo ...
  • Automate Rent Collection: How do I collect rent online?
    Answer: You must enter your unit address, rent, tenant and deposit account information. iManageRent verifies your deposit account (a 3 to 4 day process) and invites ...
  • Automate Rent Collection: What rent information do I enter?
    Answer: The required information including rent $ amount, payment due date, past due date, late fee information and invoicing start date. ...
  • Automate Rent Increases: Why should I increase rent?
    Answer: Increasing rent once a year is common practice to maximize income in a competitive market. Some leases have a rent increase clause with a predetermined ...
  • Security Deposit Accounting: Do I need to pay my tenant interest on security deposit?
    Answer: You have to pay interest on security deposit if your lease document calls for it or the municipal laws governing your rental require it. ...
  • Security Deposit Accounting: How often does interest accrue and when do I pay it?
    Answer: In general interest accrues after 12 months and you should pay it soon thereafter. ...
  • General: How do I sign up?
    Answer: There are two fast and easy ways! Simply sign up to have access to all services or select your desired tool (our recommendation) and follow ...
  • General: How can I reset my password?
    Answer: Click on "Forgot Password" under the login box to reset your password. ...
  • General: How does iManageRent protect my personal information?
    Answer: At iManageRent, we pride ourselves on staying abreast of all privacy trends and respect the integrity of your data. Read more about our "Privacy and ...
  • General: Is my data safe and how is it stored?
    Answer: iManageRent is secured by the highest level data encryption offered by DigiCert as exemplified by the DigiCert seal present in the footer of our website. For ...

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  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website