Frequently Asked Questions

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  • Automate Rent Collection: How secure is the online payment process?
    Answer: iManageRent is secured by the highest level of data encryption offered. Your financial information is only stored at the financial institutions handling payments. Rest assured ...
  • Automate Rent Collection: How do you prorate rent for a tenant?
    Answer: During initial rent invoicing set up, you must enter details and iManageRent automatically prorates the first rent invoice. ...
  • Automate Rent Collection: How do I cancel an online payment?
    Answer: You can stop online payment with the click of a button. However, if your tenant has initiated a payment, it can NOT be stopped while ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a lease term under San Francisco Rent Control?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...
  • Automate Rent Collection: How can I change the rent amount?
    Answer: You can manually change the rent or set up an automatic periodic rent adjustment from your dashboard. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to activate the unit under San Francisco Rent Control?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property under San Francisco Rent Control?  
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Enter any suitable property name, address, city, ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via credit/debit card or ACH. For credit/debit card payments, funds are typically deposited into the recipient's account the next business ...
  • Automate Rent Collection: How do multiple tenants of one unit pay rent?
    Answer: You may choose to accept rent from only one tenant or give the option to accept split payments. In all cases, all tenants are responsible ...
  • Landlord/Property Manager Miscellaneous Functionalities: Setting Up Push Notifications for iManageRent
    Answer: What Are Push Notifications? Push notifications are alerts sent directly to your device to keep you updated on important events, such as rent payments, maintenance requests, ...
  • General: I have a dispute with my tenant. What do I do?
    Answer: iManageRent is an online software as a service company. Through the proper use of our platform, we enable landlords and tenants to develop a consistent ...
  • General: How long has iManageRent been in business?
    Answer: We have been serving a select group of landlords since November 2011 and have surpassed $1.5M in monthly rent transactions. ...
  • My Company Website: What is a Lease Application?
    Answer: A complete “Lease Application” includes: Credit report, Eviction history, Criminal history, Rent application, Residence score and a Lease Recommendation. ...
  • General: What does iManageRent do?
    Answer: iManageRent is an online property management solution. Our mission is to provide a complete solution with easy to use tools to manage rentals efficiently and cost effectively, ...
  • Estimate Market Rent: How can a rental market report help me?
    Answer: We will give you a rent estimate based on your address and the current market trends. Based on this information, you can list your rental, ...

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  • General
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