Frequently Asked Questions

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  • List Your Rental Property: How can I stop or cancel my listing?
    Answer: If you have filled your vacancy or, for any other reason, would like to stop your listing, it can be done in one of two ...
  • Easily Handle Maintenance & Manage Vendors: Can a picture be attached to a maintenance request?
    Answer: Yes, a picture and or pdf can be attached to the maintenance issue to provide more information. ...
  • Easily Handle Maintenance & Manage Vendors: Can a document be attached to a maintenance issue?
    Answer: Yes, a picture or a pdf document can be attached to the maintenance issue to provide more information. ...
  • Easily Handle Maintenance & Manage Vendors: What accounting information can I attach to each vendor?
    Answer: Tax ID, payment terms, accounting category, expense account, and 1099 specifications can be tracked for each vendor. ...
  • Easily Handle Maintenance & Manage Vendors: Can I add and store different contacts for each vendor?
    Answer: You can store up to five contacts per vendor. ...
  • Conveniently Store & Share Documents Online 24/7: How does document sharing work?
    Answer: Landlords and property managers have an option to “Let tenant view" for each stored document. My marking the document as so, tenants will have access ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property under San Francisco Rent Control?  
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Enter any suitable property name, address, city, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property?
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Fill in property details on the following ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to delete a property?
    Answer: From your dashboard, find the required property and click on the "Edit property" button on its picture. Then hit the "Delete property" link on the ...

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