Frequently Asked Questions

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  • Landlord/Property Manager Miscellaneous Functionalities: How to add a tenant for the unit in the property?
    Answer: From your dashboard, locate the unit that you would like to work on, hover your mouse over the "Add tenant" button, and click on it. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to edit a property's information?
    Answer: From your dashboard, choose the required property and click on the "Edit property" button on its picture. On the following page, edit necessary information in ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to delete a property?
    Answer: From your dashboard, find the required property and click on the "Edit property" button on its picture. Then hit the "Delete property" link on the ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property?
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Fill in property details on the following ...
  • Automate Rent Collection: Can I set up more than one bank account to accept rent?
    Answer: Yes. You can add more than one deposit account to your profile. Please note that deposit accounts are assigned at unit the level. ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via credit/debit card or ACH. For credit/debit card payments, funds are typically deposited into the recipient's account the next business ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to activate the unit under San Francisco Rent Control?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...
  • My Company Website: How does the Lease Application process work?
    Answer: During the listing of your vacancies, you set your desired tenant acceptance parameters. A link to the application process will be added to all vacancies ...
  • Renters Insurance: What happens if I don’t have renters insurance?
    Answer: If you don’t have renters insurance, you risk having to pay out of pocket for damages to your personal belongings or medical expenses in case ...
  • List Your Rental Property: What do I need to "list my rental"?
    Answer: Your property address, some pictures if you have them, and your email address. ...
  • Renters Insurance: Why do I need renters insurance?
    Answer: While a landlord’s insurance policy covers the building and property, it doesn’t cover your personal belongings or any certain damages you may cause. Renters insurance ...
  • Renters Insurance: How can I check if my renters insurance with Sure is active?
    Answer: You can verify your insurance status by checking the icon for coverage validity in the property details section of your iManageRent portal. Additionally, your renters ...
  • My Company Website: How do I get started with website integration?
    Answer: If you don’t have an iManageRent account, please create one by signing up. If you already have an account, access the “My Website” integration service ...
  • Estimate Market Rent: What do I get in the rental market report?
    Answer: The report provides an in-depth comparison of your property and other properties in the area that gives you valuable insight for discerning investment property analysis. ...
  • Renters Insurance: What is covered by renters insurance?
    Answer: Typically, renters insurance is a type of insurance that protects your personal belongings, such as furniture, electronics, and more. To find out more, please follow ...
  • Automate Rent Collection: How do I collect rent online?
    Answer: You must enter your unit address, rent, tenant and deposit account information. iManageRent verifies your deposit account (a 3 to 4-day process) and invites your ...
  • General: Can I export my data from iManageRent for accounting purposes?
    Answer: You can easily generate your property and unit reports and integrate financial data with your accounting software. ...
  • List Your Rental Property: What do I need to "list my rental"?
    Answer: Your property address, some pictures if you have and your email address. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a lease term under San Francisco Rent Control?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...
  • List Your Rental Property: Can I add maps to my listing?
    Answer: iManageRent automatically adds Google maps and street view to your listing. However, each individual syndicated site might alter the display to their listing display defaults. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to activate the unit ?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...
  • My Company Website: How do I benefit from website integration?
    Answer: 1) You can manage (post/edit/delete) your vacancies onto your website without the help of a computer programmer and at the same time promote your listing ...
  • Security Deposit Accounting: What is Rent Board Fee and how does it affect the interest on my security
    Answer: Chapter 37A of the San Francisco Administrative Code allows the City to collect a per-unit fee for each residential dwelling unit that is subject to ...
  • My Company Website: Does my website have to have certain pages to be integration ready?
    Answer: The following pages are required on your website: 1) List view of vacancies 2) Detail view of individual vacancies 3) Apply to rental 4) Get more information   *If you don’t ...
  • General: What does iManageRent do?
    Answer: iManageRent is an online property management solution. Our mission is to provide a complete solution with easy to use tools to manage rentals efficiently and cost effectively, ...
  • List Your Rental Property: What can I do with the QR code?
    Answer: The QR code allows you and your prospective tenant to scan and view your listing on the go. ...
  • Conveniently Store & Share Documents Online 24/7: What happens to my tenant's documents when they move out?
    Answer: If you choose to archive unit information when you deactivate or vacate a unit, all stored documents will be archived and stored under the "Show ...
  • Conveniently Store & Share Documents Online 24/7: What happens to my stored documents when I deactivate a unit?
    Answer: If you choose to archive unit information when you deactivate or vacate a unit, all stored documents will be archived and stored under the "Show ...
  • Automate Rent Increases: What information do I need?
    Answer: Your property address, type (residential or commercial), current rent amount, adjustment date (last & next), adjustment amount or % rate, and adjustment frequency. To prepare ...
  • General: Is there an iManageRent app?
    Answer: An app refers to an application specially designed to be downloaded by a user to a mobile device. The iManageRent land/property manager dashboard is a ...

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  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website
  • Renters Insurance