Frequently Asked Questions

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  • Easily Handle Maintenance & Manage Vendors: Who can create a maintenance issue?
    Answer: A maintenance request can be created by tenants, property managers and landlords from the portal.  ...
  • Easily Handle Maintenance & Manage Vendors: Can I add and track my own service providers, contractors, and vendors?
    Answer: Landlords and property managers can add a service vendor to the property, add them to service issue communications, and track their invoices. ...
  • Conveniently Store & Share Documents Online 24/7: How and where do I access documents that I have uploaded?
    Answer: Landlords and property managers may access your documents from the home page, under the "Manage Units and Tenants" Stored Documents tab. Tenants can access all ...
  • Landlord/Property Manager Miscellaneous Functionalities: Setting Up iManageRent Push Notifications on iPhone.
    Answer: 1. Log in to your landlord account on your iPhone using the installed iManageRent Web App. 2. Navigate to «My Account > Notification Settings > Push Notifications».   ...
  • Landlord/Property Manager Miscellaneous Functionalities: Setting Up Push Notifications for iManageRent
    Answer: What Are Push Notifications? Push notifications are alerts sent directly to your device to keep you updated on important events, such as rent payments, maintenance requests, ...
  • My Company Website: How do I setup website integration?
    Answer: It is very simple and requires minimal skills. We will supply your developer with instructions to add a few lines of code to your website ...
  • My Company Website: What functionalities do you bring to my website?
    Answer: 1) Display, edit and delete rental vacancies in list and detailed view formats. 2) The ability to offer and capture prospective tenants’ Lease Applications, including credit ...
  • My Company Website: What is website integration?
    Answer: We bring the functionalities of our powerful end-to-end property management solution to your company website such as: Manage your vacancies on your site without the help ...
  • Automate Rent Collection: How can I find out when rent gets paid?
    Answer: iManageRent notifies you via email each time a tenant schedules a payment and when funds are successfully deposited into your account. From your dashboard, you ...
  • List Your Rental Property: How can I list my property?
    Answer: Start by clicking on "List Your Rental property" and follow the quick and easy steps. Click here for demo ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a tenant for the unit in the property?
    Answer: From your dashboard, locate the unit that you would like to work on, hover your mouse over the "Add tenant" button, and click on it. ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property under San Francisco Rent Control?  
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Enter any suitable property name, address, city, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property?
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Fill in property details on the following ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to edit a property's information?
    Answer: From your dashboard, choose the required property and click on the "Edit property" button on its picture. On the following page, edit necessary information in ...
  • Automate Rent Collection: How long does it take to receive my rent payment?
    Answer: Tenants can pay rent either via credit/debit card or ACH. For credit/debit card payments, funds are typically deposited into the recipient's account the next business ...

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  • General
  • Estimate Market Rent
  • List Your Rental Property
  • Automate Rent Collection
  • Automate Rent Increases
  • Security Deposit Accounting
  • Easily Handle Maintenance & Manage Vendors
  • Conveniently Store & Share Documents Online 24/7
  • Tenant Miscellaneous Functionalities
  • Landlord/Property Manager Miscellaneous Functionalities
  • My Company Website