Frequently Asked Questions

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• Tenant Miscellaneous Functionalities: How do you setup your payment account?
  Answer: As a tenant, you may use either a bank account or a credit /debit card to make payments to your landlord or property manager. From ...
• General: Who can use iManageRent?
  Answer: We cater to small property owners and managers, tenants, and building service providers. ...
• General: How long has iManageRent been in business?
  Answer: We have been serving a select group of landlords since November 2011 and have surpassed $1.5M in monthly rent transactions. ...
• General: Is iManageRent available for everyone to use?
  Answer: As of January 15, 2014, we are excited to serve all landlords, tenants, and service providers. ...
• List Your Rental Property: What do I need to "list my rental"?
  Answer: Your property address, some pictures if you have them, and your email address. ...
• List Your Rental Property: How can I list my property?
  Answer: Start by clicking on "List Your Rental property" and follow the quick and easy steps. Click here for demo ...
• Automate Rent Collection: How do I collect rent online?
  Answer: You must enter your unit address, rent, tenant and deposit account information. iManageRent verifies your deposit account (a 3 to 4-day process) and invites your ...
• Automate Rent Collection: What rental information do I enter?
  Answer: The required information includes rent $ amount, payment due date, past due date, late fee information, and invoicing start date. ...
• Automate Rent Increases: Why should I increase rent?
  Answer: Increasing rent once a year is common practice to maximize income in a competitive market. Some leases have a rent increase clause with a predetermined ...
• Security Deposit Accounting: Do I need to pay my tenant interest on the security deposit?
  Answer: You have to pay interest on the security deposit if your lease document calls for it or the municipal laws governing your rental require it. ...
• Security Deposit Accounting: How often does interest accrue and when do I pay it?
  Answer: In general interest accrues after 12 months and you should pay it soon thereafter. ...
• General: How do I sign up?
  Answer: There are two fast and easy ways! Simply sign up to have access to all services, or select your desired tool (our recommendation) and follow ...
• General: How can I reset my password?
  Answer: Click on "Forgot Password" under the login box to reset your password. ...
• General: How does iManageRent protect my personal information?
  Answer: At iManageRent, we pride ourselves on staying abreast of all privacy trends and respecting the integrity of your data. Read more about our "Privacy and ...
• General: Is my data safe and how is it stored?
  Answer: iManageRent is secured by the highest level of data encryption offered by DigiCert, as exemplified by the DigiCert seal present in the footer of our ...