Frequently Asked Questions

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  • Easily Handle Maintenance & Manage Vendors: Can I add and store different contacts for each vendor?
    Answer: You can store up to five contacts per vendor. ...
  • Easily Handle Maintenance & Manage Vendors: Can I add my vendor to the maintenance issue request?
    Answer: Vendors can be added to maintenance issues to communicate and coordinate with tenants. ...
  • Conveniently Store & Share Documents Online 24/7: Which document file formats can I upload?
    Answer: You may upload and store the following file formats: PDF, JPEG, GIF, PNG, WORD, TXT, XLS, CSV, TIF, EPS. ...
  • Conveniently Store & Share Documents Online 24/7: Can I store unit pictures and floor plans?
    Answer: Yes, you may store pictures and floor plans under unit photos or document storage. ...
  • Conveniently Store & Share Documents Online 24/7: How does document sharing work?
    Answer: Landlords and property managers have an option to “Let tenant view" for each stored document. My marking the document as so, tenants will have access ...
  • Conveniently Store & Share Documents Online 24/7: How and where do I access documents that I have uploaded?
    Answer: Landlords and property managers may access your documents from the home page, under the "Manage Units and Tenants" Stored Documents tab. Tenants can access all ...
  • Conveniently Store & Share Documents Online 24/7: What happens to my stored documents when I deactivate a unit?
    Answer: If you choose to archive unit information when you deactivate or vacate a unit, all stored documents will be archived and stored under the "Show ...
  • Conveniently Store & Share Documents Online 24/7: What happens to my tenant's documents when they move out?
    Answer: If you choose to archive unit information when you deactivate or vacate a unit, all stored documents will be archived and stored under the "Show ...
  • Automate Rent Collection: How do I switch my deposit account used to receive payments? 
    Answer: Landlords and property managers may select alternate deposit accounts for receiving payments at the unit level after the account has been setup. From your home ...
  • General: What does iManageRent do?
    Answer: iManageRent is an online property management solution. Our mission is to provide a complete solution with easy to use tools to manage rentals efficiently and cost effectively, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property under San Francisco Rent Control?  
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Enter any suitable property name, address, city, ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to add a property?
    Answer: From your dashboard, click on the "Add new property" button in the upper right corner of the page. Fill in property details on the following ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to delete a property?
    Answer: From your dashboard, find the required property and click on the "Edit property" button on its picture. Then hit the "Delete property" link on the ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to edit a property's information?
    Answer: From your dashboard, choose the required property and click on the "Edit property" button on its picture. On the following page, edit necessary information in ...
  • Landlord/Property Manager Miscellaneous Functionalities: How to activate the unit ?
    Answer: From your dashboard, identify the property and the unit that you would like to activate. Hover your mouse over the "activate unit" icon and click ...

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